![]() If above doesn’t help, pleas share with us the following information for troubleshooting:ġ.Does the issue happen to all of you documents or some specific documents?Ģ.Do you get any error message when the documents don't open? You may share a screenshot for the error. Restart Mac in safe mode to isolate issues, then check if you can open the documents. Menu> Open/ Open Recent>locate the document to open it?ġ.Create a copy of the document, check if you can open the copy. Or by opening Word application first>click File How do you open the documents? By double clicking them or right clicking them and choose ![]() Sorry for the inconvenience caused by the issue, we fully understand the frustration when encountering it.
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